Frequently Asked Questions

How can I monitor my GMGPS Tracker?

Gmgps tracker can be monitor via our Web Platform, Apps & Sms.

How to login to the web platform?

Go to the following url: www.gm63gps.com and login with your IMEI number and password (default: 123456).
Keep this information to yourself and please be aware who you share this information with.

It is wise to change your password from day 1. This can be done on the website by clicking on “change password” in the top-right corner.

How to login to iOS and Android app

After downloading the application start the app, press on “log in by IMEI” and login with your IMEI and password (default: 123456). By default the server must be set to www.gm63gps.com.

What is the default password for web platform & apps?

The default password is 123456

What is the default server setting?

Below is the default server settings:

Server URL : www.gm63gps.com

Sever IP :  043.249.029.060

Port :  7700

Device startup fail. What should i do?

If device startup fail, please check the battery and see if it is fully charged or correctly installed.

Device hang up fail, what should i do?

In existence of an authorized number, and unauthorized number dials up the unit. Please initialize the unit and re-set up the authorized numbers.

Device monitoring failure, what should i do?

Please check to ensure that authorization number is set to the correct time.

No GSM signal, what should i do?

Please make sure SIM Card is GSM Net and installed correctly; also call display should be on; but no call transfer and PIN code off.

What is the led light signal meaning?

Blue LED light is for the GPS. Blinking means it’s connected and constantly means it’s searching for satellites.
Green LED light is for the GSM. Constantly led light on means it’s has no GSM Network or that the GPRS setting are incorrect/not set.

Green LED for GPRS working status

Led slow flash (flash 1s after every 2s): Meaning GSM / GPRS conversation start.

Led continuously in bright status: Meaning no GPRS signal.

Green led off: Meaning device fault or dormant.

Blue LED for GPS working status

Led slow flash (flash 1s after every 2s): Meaning GPS location successful.

Led continuously in bright status: Meaning searching GPS signal.

Blue led off: Meaning device fault or dormant.

Red LED for power charging status

Red led on all the time: Meaning device charging.

Red led flashing: Meaning device battery low.

red led off: Meaning device’s battery is fully charged.

How to install the sim card?

The sim card installation is simple:

1.Open the rubber plug .
2. Insert the GSM SIM card.
3.Close the rubber plug.

How to start up the device?

To startup the device:

  1. Put the SIM card and battery in place.
  2. Turn on the unit outdoors by pressing the “on/off” button until the indicator is on.

Example:
Step 1. admin 123456+space+your phone number
Step 2. apn123456+space+local apn contect
Step 3. adminip123456+space+043.249.029.060+space+7700

In 10 or 40 seconds, the unit will begin to work and acquire the GSM signals as well as the GPS signals. The indicator
will keep flashing every 3 seconds when the unit has received the signals.

When this unit receives GPS signals normally, you can use it and do any setting as the instructions in the user manual.

What is the SMS Text Message meaning?

Example Text Message:

  1. Google link: click link, there is map when positioning ok, no map means no positioning.
  2. V:A = GPS signal ok. V:V = no GPS signal
  3. 2016-04-18 11:26:48: The last time receive GPS signal.
  4. Spd:000km/h: The speed of tracker ran.
  5. Bat:6 = Battery balance(the range is from 1 to 6)
  6. ID:4209504543: ID code of device(used for connect tracking website or APP)
  7. S31G07;plmn:50216 GSM operator data
  8. Lac:21042, cellid:12543 LBS data

How to change password?

Please change your password via our online platform: www.gm63gps.com

Be keep the new password in mind,you have to upload the software to restore the original setting in case of losing the new password.
Make sure the new password is in 6 digits Arabic numbers, or the tracker can’t recognize the password.

Why I unable to call the tracker?

Please make sure you are calling with the admin number. If this is not the cause please check if the device is on (Green LED Blinking Light)

How to setup or delete the authorized number?

To Setup An Authorized Number

Send SMS: “admin+password+space+cell phone number” to set up a authorized number.

The other authorized numbers should be set by the first authorized number. If the number is successfully
authorized, the unit will reply “admin ok!” in SMS.

For example, please send:”admin123456 0126366366″ to tracker to set 0126366366 as an authorized
number.

When the authorized number call the device, it will hang up your phone and reply a real-time latitude and
longitude information, as below:

sms-authorized-number

To Delete An Authorized Number

Send SMS:”noadmin+password+space+authorized number” to delete the authorized number.

Don’t receive a responds after sending a command?

Please check if the device in on (green LED burning) and please make sure your SIM card supports sending SMS. To force the device to come online, press and hold the blue button for 15 seconds and wait for the green LED to start blinking. Check if you have enough credits on your account of the SIM card.

The green lines on the playback are not the actual route I took

This is correct. The green lines are only there to show you the timeline between location updates. So this is not a indication of how you walked, drove or what so ever.

The tracker won’t turn on anymore.

Please check if the power switch is set to “on” (on the side of the SIM card slot).

If the problem still exist, please do not hesitate to contact our office support.

Why the LED lights are all off?

This means the device is off or it’s in sleep mode. If the power switch is on press and hold the blue button for 15 seconds. The device should wake up from its sleep mode. You should see LED light start shine/blink again.

GMGPS Tracker Demo

Please feel free to download our user manual to find out more available information for your tracker device.